Privacy and Cookies

1. Introduction

At Naturalis Vitae, protecting your personal data is a priority. This policy aims to clearly inform you about how we collect, use, store, and protect your data, in accordance with:

Law No. 09-08 relating to the protection of individuals with regard to the processing of personal data (Morocco)
The General Data Protection Regulation (GDPR) applicable in the European Union

2. Personal data collected

We collect personal data via:

Contact or order forms
Account creation
Navigation on our site (via cookies)

Data collected:

Identity: name, first name
Contact details: email, phone, address
Payment information (via secure providers)
Browsing data: IP address, pages viewed, preferences
Marketing consent (opt-in)

3. Purposes of processing

We use your data to:

Fulfill orders and ensure deliveries
Manage your customer account
Communicate with you (customer service, newsletter if consent)
Improve your user experience
Comply with our legal obligations

Your data is never sold to third parties.

4. Cookies

What is a cookie?

A cookie is a small text file stored on your device to optimize your browsing and collect certain information.

Types of cookies used:

Technical cookies: operation of the site
Audience measurement cookies (Google Analytics or equivalent)
Advertising cookies (if applicable)
Personalization cookies: language, preferences, etc.

Consent :

During your first visit, a banner informs you of the use of cookies and allows you to:

Accept all cookies
Refuse non-essential cookies
Customize your preferences

You can also change your choices at any time via your browser settings.

5. Retention period

We keep your data:

For the duration necessary for their processing
According to the applicable legal durations
Until your request for deletion or opposition

6. Security and hosting

Your data is securely hosted on servers located [in Morocco / in Europe / to be specified according to your host].

We use:

Protocole HTTPS
PCI-DSS certified payment providers (Stripe, PayPal, etc.)
Restricted access to data

7. Your rights

In accordance with the CNDP (Morocco) and the GDPR (EU), you have the following rights:

Right of access to your data
Right of rectification
Right to erasure (right to be forgotten)
Right to object to processing
Right to restriction of processing
Right to portability (GDPR only)

Vous pouvez exercer ces droits en nous écrivant à :
📧 Contact@naturalisvitae.com

Vous avez également le droit d’introduire une réclamation :

At the CNDP (www.cndp.ma) if you are in Morocco
Or with the competent data protection authority if you are in the EU

8. Data controller

The data controller is:
[Nom de votre entreprise ou personne morale]
📍 Plaza Bennacer 5B Gandía Spain

📧 Contact@naturalisvitae.com

9. Policy Updates

This privacy policy may be modified at any time to adapt to legal or technical developments. The most recent version will always be available on this page.

Need help or clarification?

Please do not hesitate to contact us at Contact@naturalisvitae.com for any questions regarding the protection of your data or the use of cookies.

Privacy and cookies